Privacy Policy

Your privacy is important to us

At Srichakra Drop Taxi, we are committed to protecting your personal information and ensuring a safe, secure, and trustworthy experience. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or use our taxi services.

1. Information We Collect

a. Personal Information

Name
Mobile number
Email address
Pickup and drop location
Travel preferences
Payment details (only processed through secure channels)

b. Usage Information

Device details
Browser type
IP address
Pages visited on our website
Date and time of access

c. Location Information

For online booking or ride tracking, we may collect location data with your permission.

2. How We Use Your Information

Process bookings and provide transportation services
Communicate booking confirmations or updates
Improve customer support and service quality
Personalize user experience on our website
Enhance safety, prevent fraud, or verify identity
Comply with legal obligations

We never sell or misuse your personal data.

3. Sharing of Information

We may share your information only in the following cases:

With drivers assigned to complete your ride
With service providers who assist in operations (SMS gateways, payment processors, etc.)
With authorities, when required by law or for safety concerns
With partners, but only when necessary for service fulfillment and never for marketing without consent

We do not sell, rent, or trade personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information from:

Unauthorized access
Loss or misuse
Alteration or disclosure

However, no online system can be guaranteed 100% secure. We take all reasonable precautions to safeguard your data.

5. Cookies and Tracking Technologies

Our website may use cookies to:

Improve user experience
Analyze traffic
Remember your preferences

You can control cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before sharing information.

7. Data Retention

We retain your personal data only for as long as necessary to:

Fulfill the purpose for which it was collected
Meet legal or regulatory obligations
Resolve disputes or enforce policies

Once no longer needed, data is securely deleted.

8. Your Rights

As a user, you have the right to:

Access the personal information we hold
Request corrections of inaccurate data
Request deletion (where applicable)
Withdraw consent for certain uses
Opt out of marketing communications

To exercise these rights, contact us using the information provided below.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Revised versions will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Srichakra Drop Taxi

📞 Phone: +91 6381188591

📍 Address: No-44, Ezhil Nagar, Konerikuppam Main Road, Kudapakkam, Villiyanur, Puducherry - 605502